So I spend some more time debugging the issue (something a repair center should have done) and it seems that when I disable the bluetooth module in the device manager, the laptop starts behaving better.
The only reply I got was by email that they are waiting for an answer from their second line support. Now they even closed the second ticket although I already commented that the pc still doesn't work as it is supposed to. When they shipped the pc, they had created a new ticket in the system, closing the original one.
I put back windows 10 and guess what: the problem was exactly the same. They put on an image of windows 7 and since there the problem was not visible, called it fixed. Then Lenovo was actually very helpful to start: they swapped out the motherboard and when that didn't work, shipped the pc to a repair center.įrom here it went downhil: the repair was done in less than 5 hours according to the ticket (so I was impressed) but when I got the pc back I noticed why: they didn't repair it. I've tried many things: reinstall windows 10 from scratch, reset the bios, upgrade the bios. Also here the keyboard stays responsive for fn-lock etc. Second symptom: when the pc goes to sleep, there is no waking it up. The keyboard is even still responsive and you can turn on and off the different LEDs. Also the fan will stay on if it was running before. If the keyboard FN-lock button is lighted, you can notice that this stays on. The problem is that it doesn't want to shutdown nor wake up from sleep.įirst symptom: when shutting down, the pc seems to have shut down, but is still draining battery. The problematic one has a Skylake processor and 512GB SSD and it seemed like a really nice config. This is my third X1 (all different generations) and I was very happy up till now.
0 kommentar(er)
